Thanks for shopping at Patches Emporium. If you are not entirely satisfied with your purchase, we're here to help.
You have 30 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it.
31 Sackville Road
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment).
We will issue the credit to you within 7 days upon us receiving the returned item and approving the refund. It may take longer to receive your refund depending on your card issuer's policies.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
If you receive a refund, the cost of initial shipping will be deducted from your refund.
If you have any questions on how to return your item to us, contact us.