Returns Policy
Thanks for shopping at Patches Emporium. If you are not entirely satisfied with your purchase, we're here to help.
Returns
You have 30 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Return Address:
Patches Emporium
31 Sackville Road
Hove
East Sussex
BN3 3WA
United Kingdom
Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment).
We will issue the credit to you within 7 days upon us receiving the returned item and approving the refund. It may take longer to receive your refund depending on your card issuer's policies.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
If you receive a refund, the cost of initial shipping will be deducted from your refund.
Contact Us
If you have any questions on how to return your item to us, contact us.